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Our service agreement — please read carefully before engaging ZenithWeb's services.

◈   Effective Date: 20/03/2026
This document is the official Service Agreement between ZenithWeb ("Service Provider") and its Clients. By engaging ZenithWeb's services in any capacity, you agree to be fully bound by all terms stated herein. Please read each section carefully before proceeding.
01
Agreement
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This Service Agreement ("Agreement") is entered into between ZenithWeb ("Service Provider") and the Client ("Client").

By engaging ZenithWeb's services, the Client agrees to be bound by the terms outlined in this document in their entirety.

02
Services
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ZenithWeb provides digital services including but not limited to:

  • Website design & development
  • AI integrations and automation solutions
  • Shopify development and e-commerce solutions
  • Domain registration and DNS configuration
  • Custom business email setup
  • Logo design and brand identity
  • Other related digital services as agreed
Note: The exact scope, features, and deliverables will be defined and agreed upon prior to project initiation.
03
Fees & Payment Terms
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  • The initial fee covers website development along with one (1) year of hosting and basic maintenance services.
  • Payment terms — full or partial upfront — will be agreed upon prior to the start of the project.
⚠ Non-Refundable: All payments made are non-refundable once work has commenced. This applies regardless of the reason for cancellation.
04
Service Model & Renewal
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ZenithWeb provides services on a service-based / subscription model, not as a one-time product sale.

  • Any deliverables, platforms, or systems developed will remain active and supported only for the duration of the agreed service period.
  • Continued access to hosting, maintenance, or functionality may require or ongoing fees, as applicable.
⚠ Important: Failure to renew may result in suspension or termination of the service.
05
Project Timelines
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  • Project timelines are estimates and depend on project complexity and Client responsiveness.
  • ZenithWeb shall not be held responsible for delays caused by late submissions, feedback, or approvals from the Client.
06
Client Obligations
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The Client agrees to:

  • Provide all necessary content, materials, and information in a timely manner.
  • Ensure that all submitted content is accurate, lawful, and authorized for use.
  • Provide clear communication and timely feedback throughout the project.
07
Revisions & Modifications
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  • A reasonable number of revisions will be provided as agreed upon during project discussion.
  • Requests exceeding the agreed scope or involving substantial changes may be subject to additional charges.
08
Ownership, Hosting & Access
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  • Any domain or client-specific asset will be registered in the Client's name unless otherwise stated.
  • Services may be hosted, deployed, or managed under ZenithWeb's infrastructure or systems.
  • ZenithWeb retains control over technical environments, backend systems, and configurations unless explicitly agreed otherwise.
  • Client is granted a right to use the delivered service during the active service period.
Note: ZenithWeb is not obligated to provide source files, administrative access, or migration support unless agreed separately in writing.
09
Third-Party Services
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  • ZenithWeb may utilize third-party tools, platforms, or integrations to deliver certain functionalities.
  • Any costs associated with such services are included unless otherwise specified.
  • Fees related to third-party services are non-refundable.
  • ZenithWeb shall not be held liable for any interruptions, changes, or discontinuation caused by such third-party providers.
10
Support & Maintenance
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  • Basic support and minor updates may be provided during the active service period.
  • Any additional features, upgrades, or major changes will be quoted separately.
11
Termination
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  • In the event of cancellation by the Client after project initiation, all payments made shall remain non-refundable.
  • ZenithWeb reserves the right to terminate services in cases of non-payment, non-cooperation, or breach of this Agreement.
12
Limitation of Liability
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ZenithWeb shall not be held liable for:

  • Any direct or indirect business losses, damages, or loss of revenue.
  • Downtime, technical issues, or failures caused by external systems or service providers.
13
Intellectual Property
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All tools, systems, processes, and frameworks used by ZenithWeb remain the intellectual property of ZenithWeb.

The Client is granted usage rights only, subject to the terms of this Agreement.

14
Acceptance
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By proceeding with payment and engaging ZenithWeb's services, the Client acknowledges that they have read, understood, and agreed to all terms stated in this Agreement. No physical signature is required — payment and/or engagement constitutes full acceptance.
15
Contact
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For any questions, support, or communication regarding these Terms, the Client may contact ZenithWeb through the official communication channels provided.

  • Email: hello@zenithweb.in
  • Phone / WhatsApp: +91 88690 41789
  • Website: www.zenithweb.in